me & her

May 01

We’re looking to sell Lendle.

We launched Lendle just over a year ago. Amazon had just begun to embrace digital lending and we knew we could build a great social experience for millions of Kindle owners. 

We love being part of an industry on the move and taking on some of the tough issues surrounding ownership and digital content, but our primary goal has always been to create the best social-lending site we could build. 

That has always meant a site that focuses on lending above all other considerations.

LENDLE

At its core, we’re a matchmaking service for Kindle owners. Our Lendlers list the books they’ve purchased, which in turn provides the foundation for our library of lendable content. 

When someone requests a book, we make that request available to the Lendle community.

We’ve introduced several new features over the last year, but they’re all designed to drive and improve the core lending experience. 

To date:

We’re incredibly proud of what we’ve built, and we think Lendle has been an amazing success. 

With all that said, we started out as a team of three, and we remain a team of three: We’ve not outsourced the design, the troubleshooting, or the customer service, and we’ve accomplished all of this without accepting a single penny of outside funding.

Lendle has always been a huge undertaking, and as our community has grown, so too have our responsibilities. 

On top of all that, two of the three of us have full time jobs outside of running Lendle, and various other “living life” priorities that we would like to focus on.

We don’t want any of that to get in the way of the customer service we expect of ourselves, and we don’t want our additional workload to have an effect on potential new features or the overall Lendle experience, either.

With that in mind, we’re looking toward the idea of selling Lendle to someone (or a group of someones) who is interested in building upon our successes, and taking the community to the next level.

Such a sale would involve:

Lendle means a lot to us. We’ve put over a year of our lives into growing a great community and implementing new features and we’ve done our best to put a unique spin on social-lending to ensure that Lendle stands out amongst the competition.

Even so, there’s still a vast untapped market for social-lending that is millions of potential Lendlers strong, and we think a nimble and innovative home for Lendle can only lead to great things. 

As competition in the ebook space heats up, we expect to see more and more acceptance of digital lending amongst publishers, authors, and retailers. Already, TOR Books — an imprint of publishing powerhouse Macmillan and one of the largest publishers of Science Fiction and Fantasy novels — has announced that it will drop all DRM from its collection in early July 2012.

In addition, Amazon is moving into publishing more and more, and we expect this to increase the lendable content available to Lendlers. Most recently, Amazon Publishing bought the publishing rights to the entire James Bond backlist.

The best is yet to come.

If you’re interested, get in touch!

http://lendle.me/contact/

Site: Lendle

Apr 09

It was only a matter of time: Why Mac users tend to ignore the advice of PC Pundits.

It’s being reported that over 600,000 Macs are now infected by the Flashback trojan, a “drive by” piece of Malware that doesn’t need administrator privileges or even a password prompt to successfully latch on.

The PC pundits couldn’t be more excited. Finally, they say, the inevitable has happened and smug Mac users are finding out what it’s like to be a PC user.

“It was only a matter of time.”

Read More

Apr 02

Zimmerman had so many opportunities that night.

Zimmerman had so many opportunities that night.

Mar 19

When exposing big truths, little lies matter: Mike Daisey, Foxconn, and Apple

At the risk of being challenged to yet another fight by the 400-plus-pound hulking behemoth that is Mike Daisey, let’s talk about little lies, and why they matter when taking on big truths, even if you’re “just” a storyteller. In a better world, we’d not need to have this discussion, but we don’t live in a better world, and Mike Daisey has been outed as a liar and a fraud.

Mike Daisey:

What I do is not journalism. The tools of the theater are not the same as the tools of journalism. For this reason, I regret that I allowed THIS AMERICAN LIFE to air an excerpt from my monologue. THIS AMERICAN LIFE is essentially a journalistic ­- not a theatrical ­- enterprise, and as such it operates under a different set of rules and expectations. 

Where’s Karl Pilkington’s alter ego, Bullshit Man, when you need him?

Let’s just get this out of the way: The dramatic license that everyone allowed Mike Daisey was to present an “extemporaneous monologue” that laid the blame for China’s labor issues squarely on Apple’s doorstep, despite the fact that those issues are, quite literally, an industry-wide problem.

It’s not fair, it’s not accurate, and it’s pretty misleading, but it’s well-within the purview of “theater not journalism” to simplify a story in order to make a larger point. 

That’s not to say that doing so is without risk:

To this day, Apple is a company that people love to hate. Giving people (yet another) reason to hate Apple, to support boycotts when they were never going to buy Apple products anyway, is to miss the point. Hating Apple isn’t the same as supporting Chinese laborers, and my guess is that Daisey tapped into the former without spurring a lot of serious or lasting interest in the latter. 

(How many new iPads did Apple sell last week?)

More importantly, by driving the point home, show after show, that this was an Apple problem, people were left with the idea that the problem could be solved by holding Apple to some “to be determined” ethical standard. And, if Apple refused to live up to that standard, well, we could all just go out and support Android, or Windows Phone 7, right?

The trouble is, Mike Daisey intentionally glossed over the broader issue — there is no ethical alternative, based on Daisey’s standards — in the hopes of raising awareness by piggybacking on Apple’s popularity. He knew that “dramatic focus” would bring about more chatter and, as an entertainer selling tickets, publicity became more important than strict accuracy.

Except, now it turns out that not only did he use dramatic license by focusing his anger on Apple, he also lied about virtually every important first-hand detail in his monologue. If you’ve not yet done so, do yourself a favor and listen to the “Retraction” episode of This American Life.

When you’re talking about workers who are forced to work through fear and intimidation, the story is very different if, in one version, guards have guns while, in another, they don’t. Daisey’s version supplied the guns, reality doesn’t.

That’s not dramatic license, it’s lying.

Daisey’s choice to use Apple as his theatrical whipping boy is about to be trumped by the even more sordid story of a loud, fuming, angry bully who lied and sensationalized a story in order to sell tickets. Everything he allegedly cares about (I’d argue that he cares most about selling tickets, but that’s a personal opinion) is about to come crashing down, fairly or unfairly, because of his lies. 

Daisey is smart enough to know that sensationalism sells, so it’s a real shame that he didn’t think that all his little theatrical lies would, once exposed, overshadow the important truths behind the technology industry’s reliance on Chinese labor. Those who want to enact real change shouldn’t do so by taking what Daisey refers to as “shortcuts” but what everyone else refers to as fabrications. 

When seeking big changes, there are no shortcuts:

The world has come undone

Like to change it everyday

Change don’t come at once

It’s a wave building… before it breaks

UPDATE

Mike Daisey has posted a new blog entry:

Many consider this week’s THIS AMERICAN LIFE episode one of the most painful they’ve ever listened to. In particular the segment with me is excruciating—four hours of grilling edited down to fifteen minutes. I thought the dead air was a nice touch, and finishing the episode with audio pulled out of context from my performance was masterful.

When Mike Daisey isn’t busy casting doubts about the credibility of his translator (remember, he intentionally hid her name so that no one would be able to track her down) he’s shifting the blame to Ira Glass.

To my audiences: It’s you that I owe the most to. I want you all to know that I will not go silent—I will be making a full accounting of this work, shining a light through this monologue and telling the story of its origins, construction, and details.

(“That’ll be $30, please.”)

Look! Up in the sky! What’s that? It’s a bird? It’s a plane?

WHHHHHHHHHHHHHHHHHOOOOOOOOOOOOOOOOSSHHHH!

“BULLSHIT!”

WHHHHHHHHHHHHHHHHHOOOOOOOOOOOOOOOOSSHHHH!

Mar 17

Mike Daisey doubled down before being exposed as a liar and a fraud. (I love being right.)

Mike Daisey is a liar and a fraud. As detailed in the latest episode of This American Life, virtually every important detail of his “Agony and Ecstasy of Steve Jobs” monologue was made up in the name of theater:

Read More

Mar 01

Seth Godin, Apple, Rejection, and Permission Marketing

Seth Godin’s book, Stop Stealing Dreams, was recently rejected by Apple for sale in the iBookstore:

I just found out that Apple is rejecting my new manifesto Stop Stealing Dreams and won’t carry it in their store because inside the manifesto are links to buy the books I mention in the bibliography.

Quoting here from their note to me, rejecting the book: “Multiple links to Amazon store. IE page 35, David Weinberger link.”

A bibliography at the end of Godin’s book links directly to several books on Amazon. Amazon, in turn, competes with Apple in the ebook market. Apple takes a look at Godin’s links and says no dice. 

It’s worth noting, I think, that Godin partners (or at least used to partner) with Amazon on The Domino Project, a publishing platform. 

John Gruber suggests that Godin’s iBooks version could simply link to Apple’s iBookstore, instead of linking away to Amazon.

I’d second that suggestion, not as a way to appease Apple (assuming, of course, that it would), but because it seems like the common sense, consumer-friendly option. I’ve already made the decision to buy an iBook — don’t be cute and link me away to Amazon for follow-up purchases. 

Out of curiosity, I checked the price and availability of the books Godin links to, both on Amazon and on the iBookstore:

  1. Thinking, Fast and Slow | Amazon: $15.00 | Apple: $12.99
  2. Weapons of Mass Instruction: A Schoolteacher’s Journey Through the Dark World of Compulsory Schooling | Amazon: $11.41 | Apple:$11.99
  3. Free Range Learning: How Homeschooling Changes Everything | Amazon: $16.30 | Apple: $8.99
  4. Turning Learning Right Side Up: Putting Education Back on Track | Amazon: $25.54 | Apple: $23.99
  5. Unschooling Rules: 55 Ways to Unlearn What We Know About Schools and Rediscover Education | Amazon: $9.95 | Apple: $2.99
  6. Colleges That Change Lives: 40 Schools That Will Change the Way You Think About Colleges | Amazon: $10.88 | Apple: $12.99
  7. Horace Mann’s Troubling Legacy: The Education of Democratic Citizens | Amazon: $28.59 | Apple: NOT AVAILABLE
  8. The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do To Get More of It | Amazon: $14.94 | Apple:$12.99
  9. Willpower: Rediscovering the Greatest Human Strength | Amazon: $16.06 | Apple: $14.99
  10. DIY U: Edupunks, Edupreneurs, and the Coming Transformation of Higher Education | Amazon: $9.90 | Apple: NOT AVAILABLE 
  11. Are You Smart Enough to Work at Google? | Amazon: $11.85 | Apple: $9.99
  12. Civilization: The West and the Rest | Amazon: $21.50 | Apple: $16.99
  13. Too Big to Know: Rethinking Knowledge Now That the Facts Aren’t the Facts, Experts Are Everywhere, and the Smartest Person in the Room Is the Room |  Amazon: $17.15 | Apple: $12.99
  14. Born to Rise: A Story of Children and Teachers Reaching Their Highest Potential (Preorder) | Amazon: $16.97 | Apple: $12.99

The Amazon links I’ve used come from a freely-available HTML version of Godin’s book. I don’t know if the version Godin submitted to Apple contains different links or different versions of the same links, though I think the answer to that may be an important consideration.

Out of fourteen books, all but two can be purchased through Apple’s iBookstore. Of those twelve, ten are cheaper (in some cases, a lot cheaper) to buy from the iBookstore than they would be by following Godin’s existing Amazon links.

Clearly, a hypothetical customer who purchases Stop Stealing Dreams from the iBookstore 1) prefers (or at least enjoys) ebooks and 2) has chosen Apple’s offering over utilizing the freely available Kindle app. Common sense, then, says you cater to that customer’s established preference, right?

My first thought was to investigate whether or not Godin was using Amazon affiliate links, which would at least provide a monetary explanation for his desire to carry over those links. (Apple would definitely frown on that, though.)

As it turns out, he’s not (or at least he doesn’t appear to be) but that doesn’t mean he’s using standard Amazon links:

amazon.com/exec/obidos/ASIN/0865716692/permissionmarket/ref=nosim/

According to the internet, permission marketing is a term that was coined by Godin in the late 90s. Fast Company published a lengthy article on the subject in 1998: 

Seth Godin’s company, Yoyodyne Entertainment, is all about fun and games. But its mission is serious business. Godin and his colleagues are working to persuade some of the most powerful companies in the world to reinvent how they relate to their customers. His argument is as stark as it is radical: Advertising just doesn’t work as well as it used to - in part because there’s so much of it, in part because people have learned to ignore it, in part because the rise of the Net means that companies can go beyond it. “We are entering an era,” Godin declares, “that’s going to change the way almost everything is marketed to almost everybody.”

More:

The new model, he argues, is built around permission. The challenge for marketers is to persuade consumers to volunteer attention - to “raise their hands” (one of Godin’s favorite phrases) - to agree to learn more about a company and its products. “Permission marketing turns strangers into friends and friends into loyal customers,” he says. “It’s not just about entertainment - it’s about education.”

Curious.

I honestly don’t know what it means, if it means anything at all, that “permissionmarket” appears in Godin’s Amazon links and, as I mention above, I don’t know if it appears in the links that were included with the version of Stop Stealing Dreams that Apple ultimately rejected.

I do know that Apple, citing privacy concerns, is notoriously picky about letting 3rd parties use its platforms as a vehicle for collecting customer data. As an example, Apple doesn’t allow magazine publishers access to valuable customer data without explicit consent from the customer.

For what it’s worth, the above link — without the permissionmarket bit — seems to work just fine:

http://www.amazon.com/exec/obidos/ASIN/0865716692

More from Godin:

And there’s the conflict. We’re heading to a world where there are just a handful of influential bookstores (Amazon, Apple, Nook…) and one by one, the principles of open access are disappearing. Apple, apparently, won’t carry an ebook that contains a link to buy a hardcover book from Amazon.

I have a lot of respect for what Seth Godin has to say, and I think the Domino Project remains a laudable and important undertaking.

With that said, Godin’s idealism (as it relates to this rejection) is a bit hard to swallow given his past connection to Amazon and the fact that he seems to exclusively favor Amazon links whenever he links his readers away to purchases. I’d be more inclined to sympathize with his position if he’d taken the time to provide links to a broader content ecosystem, when possible, especially given that it wouldn’t be particularly difficult to do so. (It took me about 20 minutes to compile the above iBookstore and Amazon links.)

From a customer service standpoint, it just doesn’t make much sense to link me away to Amazon when I’ve already opted to patronize Apple’s iBookstore. That is, unless permission marketing plays some role in Godin’s decision to do so?

Given that I’ve confessed a certain level of ignorance on the subject, I’ll update if and when I learn more.

Feb 28

Make Me Steaks

Make Me Steaks

Feb 23

Dan Lyons and the art of the changeup

Dan Lyons:

Hit men, click whores, and paid apologists: Welcome to the Silicon Cesspool

Separately another VC recently told me his firm recently had passed on opportunities to invest in some new tech blogs that were proposing a business model he described as “hush money.” Potential investors were being offered “most favored nation” status for themselves and their portfolio companies if they put money into the site.

This is what now passes for “journalism” in Silicon Valley: hired guns and reformed click-whores who have found a way to grab some of the loot for themselves. This is perhaps not surprising. Silicon Valley once was home to scientists and engineers — people who wanted to build things. Then it became a casino. Now it is being turned into a silicon cesspool, an upside-down world filled with spammers, liars, flippers, privacy invaders, information stealers — and their grubby cadre of paid apologists and pygmy hangers-on.

Dan Lyons:

Guess who else wants to “monetize his influence” and become a blogger slash angel investor?

Yeah. Good grief. Fucking Scoble. I just posted an article about it here on the Daily Beast.

Dan Lyons:

So: Godspeed, Robert Scoble. May the force be with you—and with all the other hacks for hire who will soon be following in your footsteps.

Dan Lyons:

I’ve been responding to comments on a post about my article on the Daily Beast today about Robert Scoble looking to get involved with an angel fund. This has set off a bit of a debate about online journalism and whether we’re all a bunch of click whores…

This is not to say one group is better than the other. Bloggers can do this, but mainstream reporters play by a different set of rules than bloggers. Having been both a blogger and a mainstream media guy, I see value on both sides. I definitely know which side was more fun. If bloggers can find ways to get rich off their blogs, more power to them.

Oh, fuck off, Dan Lyons. If that’s not what you were trying to say, you’ve got an awfully interesting way of not saying it. Everyone saw where the goalposts were, and it’s pretty clear that you’re now trying to move them.

Let’s be real, here: Dan Lyons doesn’t write anything particularly interesting about tech and no one really cares when he does make a feeble attempt to do so.

Because of that, he appears to be incredibly jealous of the reach of some of the internet’s more popular (and more outspoken) bloggers. He even admits this (via a hypothetical) in the first article linked above:

It’s tough being a journalist, especially if you’re covering technology and living in Silicon Valley, because it seems as if everyone around you is getting fabulously rich while you’re stuck in a job that will never, ever make you wealthy. What’s worse is that all these people who are getting rich don’t seem to be any brighter than you are and in fact many of them don’t seem very bright at all. So of course you get jealous. 

This jealously is manifesting in increasingly personal attack rants and is taking up time that could (presumably) be better spent being relevant as a tech reporter for The Daily Beast. 

I’m not sure Lyons ever got over the fact that he’s never been more popular (and probably never will be more popular) than he was back when he was pretending to be a man he seemed to despise.

And, of course, having retired Fake Steve Jobs, his only chance at staying relevant seems to be publicly shitting on people he’s clearly jealous of.

Ouch.

No one gives a shit about mainstream tech journalists these days. Those of us who care about technology news get better reviews and timelier information from popular tech blogs than we’ll ever get from people like Dan Lyons, and I’m sure that’s an awfully hard pill for some in the old guard to swallow. Especially those who fall into the category of too old to change, too young to retire. 

Instead of accepting that and putting his head down and doing the “real” work he claims “real” journalists do, Lyons is going to spend the rest of his career pleading with people to give a fuck that technology blogs don’t live up to his expectations. The problem is, most people who read tech blogs don’t share those expectations.

He knows it’s not going to change anything, but at least it’ll drive some clicks.

Feb 14

Arringtown and MG-Boys

There’s an early scene in the skate documentary Dogtown and Z-Boys where team Zephyr crashes a 1970s skateboarding competition, hoping to demonstrate new tricks. They were full of attitude and ego. They were also, by and large, thuggish assholes with a huge chip on their shoulder.

Read More

Feb 13

Samsung shifts strategy from copying Apple to copying the chutzpah of a company that Apple put out of business

Samsung AV product lead Chris Moseley, circa today:

TVs are ultimately about picture quality. Ultimately. How smart they are…great, but let’s face it that’s a secondary consideration. The ultimate is about picture quality and there is no way that anyone, new or old, can come along this year or next year and beat us on picture quality.

Palm CEO Ed Colligan, circa 2006:

Responding to questions from New York Times correspondent John Markoff at a Churchill Club breakfast gathering Thursday morning, Colligan laughed off the idea that any company — including the wildly popular Apple Computer — could easily win customers in the finicky smart-phone sector.

“We’ve learned and struggled for a few years here figuring out how to make a decent phone,” he said. “PC guys are not going to just figure this out. They’re not going to just walk in.”